Improving Patient Engagement with BI tools

One of the most elusive goals in the healthcare profession today is patient involvement. While many healthcare providers recognize the value of a patient’s experience, many have yet to figure out how to effectively promote and increase patient involvement. Let’s take a look at how Business Intelligence might help patients become more engaged.

In order to provide patient-centered care, data analytics is critical. Patient involvement can be improved by healthcare practitioners that are able to collect, analyze, and effectively use data analytics findings. Patient retention, proactive care, and fewer administrative expenses are all benefits of increased patient engagement. It is critical for healthcare practitioners to have access to trustworthy, comprehensive data in order to successfully engage patients.

Over half of all healthcare spending, in-patient stays, medicines, and office visits are spent on chronically ill individuals. These are also the patients that have difficulty staying on track. A high percentage of prescriptions for chronic diseases, for example, are never filled. This can result in additional health issues or even death.

Using the data supplied by big data analytics, healthcare providers may detect chronically unwell patients and ensure that they are receiving the information they need to be healthy. Healthcare practitioners may be able to avoid future health problems by combining health data records with patient data acquired from a number of sources. High-risk individuals can be given the tools they need to lower their risks before issues emerge if they are detected early enough.

Electronic Communication

Providers can target individuals with messages relevant to their specific health condition by combining personal health information with health records insights gathered through data analytics. The goal is for this message to reach the patient through their preferred communication channels, such as a patient portal, phone calls, or text messages about appointments, follow-up information, medication reminders, and more.

In the management of chronically ill patients, personalized messaging is very beneficial. Improving patient involvement through text messaging can reduce the health risks associated with treatment plan non-compliance. Messaging can also be used to handle non-compliance with a prescription regimen and missing visits. Improving communication quality can help to develop the patient-provider connection and, as a result, increase patient involvement.

Patient Portals 

Patient portals are an online engagement tool that allows patients to access their electronic health records in some form (EHRs). Some patient portals may merely provide demographic and medical history information, while others may provide test results, physician comments, discharge summaries, and immunization records. Patients can also access real-time lab results through patient portals. The data a patient portal delivers is determined by the standards of the healthcare provider and the patient portal vendor.

Patient portals include features such as direct secure messaging, online appointment scheduling, medication requests, and online bill payments in addition to health data. Patients feel more capable of interacting with clinicians about their healthcare when they can see their own health data. Patient portals are quite effective at motivating patients to stay loyal.

Collecting and analyzing data to get a complete picture of a patient’s health can lead to a customized patient engagement plan that can assist reduce non-compliance and non-adherence while also building trust. Using a BI strategy to increase patient participation will improve a patient’s health state and lower the likelihood of future health concerns.

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